Panimala
12-23-2009, 03:07 AM
Yo. So I bought the game a couple of hours ago, and I have yet to receive a key to activate it. I've tried to restart the game and Steam. My computer crashed recently so you could say I have also rebooted. :rolleyes:
Anyway, when am I supposed to receive the key? By e-mail? In game? Everytime I log in i still get the "Buy Now!"-screen prompted. This is what I have done til now:
Downloaded the game NOT from Steam, created an account; Panimala, enjoyed the trial a bit, decided to buy.
Bought the game on Steam, downloaded it, started it, achievements working fine,. "Great" I thought. However, I still get prompted to "Buy Now!", and I can't find a key to activate it neither.
No e-mails nor pop-ups in Steam received.
You gotta help me out on this one. This really sucks.
Anyway, when am I supposed to receive the key? By e-mail? In game? Everytime I log in i still get the "Buy Now!"-screen prompted. This is what I have done til now:
Downloaded the game NOT from Steam, created an account; Panimala, enjoyed the trial a bit, decided to buy.
Bought the game on Steam, downloaded it, started it, achievements working fine,. "Great" I thought. However, I still get prompted to "Buy Now!", and I can't find a key to activate it neither.
No e-mails nor pop-ups in Steam received.
You gotta help me out on this one. This really sucks.
lamster
12-23-2009, 03:10 AM
This is probably a side effect of the "free holiday play" we started a couple hours ago. We'll be patching soon. You should see a popup "Thanks for buying Altitude on Steam -- click here to link the full version key to your Altitude account" once the patch is live.
Panimala
12-23-2009, 03:11 AM
This is probably a side effect of the "free holiday play" we started a couple hours ago. We'll be patching soon. You should see a popup "Thanks for buying Altitude on Steam -- click here to link the full version key to your Altitude account" once the patch is live.
Great to hear, and what a swift reply. ;)
Great to hear, and what a swift reply. ;)
alfy-
12-23-2009, 03:17 PM
Purchased the game via Steam and have waited 24 hours for a code via e-mail. Will the e-mails be sent automatically once the issue is resolved?
Thank You
Thank You
lamster
12-23-2009, 06:00 PM
This issue was resolved last night in the patch. You don't need the key: when you launch the full version of Altitude from Steam it will automatically detect your key and prompt you to upgrade your Altitude account to the full version.
Panimala
12-23-2009, 07:07 PM
Yeah, earlier today I got the message I was suppose to receive when updating. Works like a charm.
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